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We generally process all orders within the day it was purchased, and orders will be dispatched the following working day. (Personalized jewellery will be dispatched within 5 working days).
You will receive your gift card via email within 15 minutes.
All orders within New Zealand are shipped by CourierPost.
Free Shipping (includes Rural Delivery): Order over $30.
Non- Rural Courier : $5.50.
Courier for RURAL delivery (address with RD): $9.00.
Orders can be delivered to a P.O.Box address (New Zealand Order only).
Tracked shipping ($19NZD Flat rate) to Australia will be delivered between 3 to 5 business days following cleared funds.
Tracked Free Australia Shipping (Orders over $99NZD)
North America & Europe
Tracked shipping ($29NZD Flat rate) to the countries of North America & Europe will be delivered between 5 to 12 business days following cleared funds.
The Rest of World
Tracked shipping ($49NZD Flat rate) to other countries will be delivered between 5 to 12 business days following cleared funds.
All international parcels are sent Deliver Duty Unpaid. If any taxes, duties or VAT are to be paid for the import of the parcel, it is the responsibility of the customer to pay the charges. Duty, taxes and VAT differ between countries, for further information please contact your local customs office.
The delivery times are an estimate only and can vary depending on which part of the world you are shipping the items to.
Australia shipping can differ if the parcel is sent to a rural area.
Glitters is not responsible for delays caused by Customs Clearance, local duties, taxes, and courier companies.
If your parcel is not delivered to you within the time frame, please email us at firstname.lastname@example.org. We will be more than happy to help!
Glitters will not be liable for the subsequent costs incurred in the cases of incorrect delivery information or failure to retrieve parcels from the delivery centre, causing the item to be sent back to our studio. An additional cost will be added to ship the goods to you again.