Due to high demand currently, it can take up to 10 working days to process NAME NECKLACE orders now. Sorry for the inconvenience.
Free shipping on NZ orders over $30 NZD | Free Click & Collect is available now

We are happy to exchange the rings if the size 'doesn't fit', if we have the same ring in the requested size in stock, at the time we receive the return.

The first exchange is free of charge. The second exchange costs $6 fee to cover shipping and handling.

Our ring exchange step is below,

Step 1.
Please email us to advise the size of the ring you would like to have with your order number in 3 days after you receive your order.

Step 2.

Put the ring back into the packaging and return it to us.

We will ship the new ring to you once we receive the return ring.

Please Note:
We will not accept an exchange for any ring that is engraved or altered.

The return ring must be in new condition and the original packaging.

We aren't responsible for any potential damage or loss on return shipping.