Customer satisfaction is always our priority concern! Glitters has taken a great deal of care selecting only the best fashion accessories for you to choose from and we are confident that you will not be disappointed with your purchase.
We believe shopping online should be a worry free experience, so that is why we offer a 14 days money back guarantee for any quality issues.
Change of mind? Not a worry, if you ever have to return anything within 14 days, we will gladly do an exchange or refund for you.
If you are returning goods, please note that risk in transit is your responsibility until we receive the goods. Please make sure you send any products returned to us packed with care and sent with a reputable courier service that will provide a track and trace facility and insurance. The return item must be unused, undamaged and in their original packaging, the hanging tags must still be attached for us to accept a returned product.
For health and hygiene reasons no body jewellery can be accepted for a refund or exchange. We sincerely apologise for this but hope that you understand.
Personalized Name Necklace cannot be exchanged and refunded.
We will not accept any goods that have been worn, used, have their labels removed, engraved, altered or damaged.
We can only accept items returned if they are within their original packaging.
There is no return or exchange for sale items.
Shipping and/or delivery charges will not be refunded.
We do not accept returns due to normal wear and tear on used items.
We donot warrant against item damage caused by accident or abuse.
We cannot guarantee that we will be willing to accept the item for return or exchange if you do not contact us via email within 3 days of receiving your goods.
We strongly advise all customers to check goods thoroughly upon delivery before removing any attached tags.