Customer satisfaction is always our priority concern! Glitters has taken a great deal of care selecting only the best fashion jewellery for you to choose from and we are confident that you will not be disappointed with your purchase.

Change of mind? Not a worry, if you ever have to return your order within 14 days, we will gladly do an exchange or refund for you.

We believe shopping online should be a worry-free experience, so that is why we offer a 14 days money back guarantee for any quality issues. If you need further assistance regarding this process, please contact us at sales@glitters.co.nz

Please Note:

• For health and hygiene reasons, body jewellery and earrings cannot be accepted for a refund or exchange. We sincerely apologise for this but hope that you understand.
• Personalized Name Necklace cannot be exchanged and refunded.
• We will not accept any goods that have been worn, used, have their labels removed, engraved, altered or damaged.
• We can only accept items returned if they are within their original packaging.
• There is no return or exchange for sale items.
• Shipping and/or delivery charges will not be refunded.
• We do not accept returns due to normal wear and tear on used items.
• We don't warrant against item damage caused by accident or abuse.
• We cannot guarantee that we will be willing to accept the item for return or exchange if you do not contact us via email within 14 days of receiving your goods.
• All return shipping costs are to be covered by the customer.